On the preceding ProLiant servers, the following operating systems are supported, providing they are also supported by the ProLiant server model. Important: Support for Windows , Windows R2, Windows and Windows R2 is limited to the full server version only and is not available for the core version as much of the required functionality is unavailable for these versions. If VMware ESXi stateless reboot mode is used, then monitoring subscriptions are not retained and although the Hosting Device will recover, it may take up to one day during which the server will not be monitored.
Refer to the Online Help for how to manually refresh subscriptions to make sure your devices are monitored after a stateless reboot. Standalone ESXi hosts managed by vCenter are not supported. For a detailed list of Citrix XenServer operating system versions supported by ProLiant servers, see the following support page at: h For a detailed list of Microsoft Hyper-V operating system versions supported by ProLiant servers, see the following support page at: www.
Important: Support for Hyper-V is limited to the full server version only and is not available for the core version as much of the required software is unavailable for this version. Integrity BladeSystem servers can be configured using the instructions for Integrity servers. On the preceding Integrity servers, the following operating systems are supported, providing they are also supported by the Integrity server model.
Supported HPE Integrity servers notes specific operating systems supported by the Integrity server model that Insight RS does not support for that model. These generally are part of the feature set of HP-UX and will update through patches and software updates on the device as appropriate.
For more details, visit www. For more information, visit www. For more information about OpenVMS hardware support chart, see the following support page at: h For more details, visit h For more details see h HP-UX is the only supported operating system. Monitoring support for non-HPE servers requires special attention to server entitlement data. The serial and product numbers that are discovered usually do not match the serial and product number listed in the HPE support contract. For a detailed description of how to configure remote monitoring for your eligible non-HPE servers through Insight Remote Support 7.
Monitoring of the devices within the Enclosure requires the additional steps of discovery and configuration of those devices to be monitored.
Important: Do not attempt to configure both configuration methods as this is not supported and monitoring will not work correctly. OA firmware level 3. To access the OA 4. OA firmware level prior to 3.
Note: If using OA firmware versions 3. Array-based management does not require ELMC. A copy of the software can be downloaded from www. Make sure that SNMP is enabled and public community credentials are configured for the monitored device to be able to send events to the Hosting Device.
Please contact your local HPE account representative for help to implement this solution. Refer to your device's documentation to determine the versions of SNMP your device supports. For configuration collections, make sure that either Telnet or SSH service is enabled. If you prefer to use SSH, you will need to enable it. Aruba switches are configured the same as ProVision-based switches.
Ensure that public community credentials are configured for these devices to communicate with the Hosting Device. Solution components can be organized as solutions within the Insight RS Console. Details about how to create, modify or delete a Solution are available in the Online Help. When the option card is present, support is provided for the below devices.
For additional details, see the support matrix at: www. Product Category. Product Subcategory. ProLiant Gen ProLiant Gen8 and Gen9. ProLiant G7 and earlier. HPE Virtual Connect Modules. Fusion IO Accelerators. P Enterprise Virtual Array Systems. StoreVirtual Storage. StoreAll Storage. StoreEasy Storage. Storage Blades. Virtual Library Systems.
StoreEver Tape Libraries. Tape Blades. StoreOnce Backup. B-series Fibre Channel Switches. C-series Fibre Channel Switches. H-series Fibre Channel Switches. M-series Fibre Channel Switches. ProVision-based Switches. Aruba Switches. In addition to the log file itself, there is another place where the registration response is stored:. One other thing you might want to check is when the next retry will be performed. To do this:. This indicates when the next registration attempt will happen.
If the date is in the past and you see a Token. Registration and Token. Gdid entry, then the registration has ultimately succeeded and you should be ready to continue the configuration wizard. It would try to register for upto 10 mins and then fail I installed IRS 7. Up until now I haven't given much thought to the underlying virtualisation platform - I just assumed that if the hypervisor supported the OS version required for IRS, then the IRS application would work Can anyone advise if IRS 7.
The registration last year works very fine, but in this year i cant register the RSA 7. My problem is slightly different but it is stopping me from registering my production machines. I have 2 CMS virtual machines, configured identically.
I have installed SIM 7. I then installed Insight Remote version 7. Thefirst CMC is working well. I tried to use the browser on the VM and the windows 7 client browser and in both cases, I'm not able to log in. I check the I-RS log and nothing unusual. By the way, I can log into SIM on the system without issues.
I don't have any log on issue with any other application but I-RS. Event ID is a known issue, this occurs because Windows automatically closes any registry handle to a user profile that is left open by an application. Windows does this when Windows tries to close a user profile.
My initial thoughts are the user profiles local versus domain administrative rights. If yes then I would be inclined to propagate the domain administrative rights to the local admin group or vice versa. Create a new user in both the domain admin and local admin accounts. Also check for registry errors on the profiles.
Hope this helps if you need further assistance or an in depth troubleshooting session please open a support case with HP. The reality is that Insight-RS does not pull hardware identifiers when run in a VM guest, but we do pull identifiers associated with the guest instance, which has to be done differently for each hypervisor vendor.
I appreciate the passion for Hyper-V. Resources Announcements Email us Feedback. Log In. New Discussion. HP Insight Remote Support 7. Hi, I am having trouble registering my hosting device with HP Can any one help..?
Thanks 05 Oct CommandBroker - executing command loadUserInterface com. LoadUserInterface 05 Oct
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